Help Center
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Uploading & Releases
Quality Control (QC)
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Contact our support team
Our team is available Monday–Friday, 9am–6pm EST. We typically respond within a few hours.
Quick Tips for New Artists
Get the most out of Ak509 from day one.
Always prepare your artwork at 3000×3000px before starting your upload to avoid delays.
Submit your release at least 3 weeks before your target release date for best results.
Obtain your ISRC codes in advance — Ak509 can also generate them automatically if needed.
Check your analytics weekly to identify which platforms drive the most streams.
Select all 22+ platforms for maximum discovery — it costs nothing extra on the Pro plan.
Use the Private Notes field to communicate special instructions directly to our QC team.